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Privacy Policy

Last Updated: Sept 2025

At SheerX, your privacy matters. This policy explains how we collect, use, and protect the information you share with us. By using our website or services, you are agreeing to the terms described below. We encourage you to read this fully to understand your rights and our responsibilities.

1. Who We Are

SheerX is a financial advisory service offering personalized market insights, trading alerts, and investment strategies. We operate as an independent entity and are committed to handling your personal data responsibly and transparently.

2. What Information We Collect

To provide our services smoothly, we collect:

  • Personal Details: Such as your name, phone number, and email address when you sign up, contact us, or subscribe.
  • Payment Details: If you purchase a subscription, we collect payment-related information using secure third-party systems.
  • Usage Data: When you visit our website or use our services, we may collect technical details like your IP address, browser type, and device info.
  • Communication Records: Any messages, requests, or feedback you send us.
3. How We Use Your Information

We use your data to:

  • Deliver our services such as market recommendations, research alerts, and advisory support.
  • Communicate with you regarding updates, service changes, or important notifications.
  • Enhance and personalize your experience on our website or app.
  • Respond to customer support queries or service requests.
  • Comply with legal, tax, or regulatory requirements where applicable.
  • We do not use your information for any unlawful or unethical purpose.

4. Data Sharing and Disclosure

We do not sell, lease, or trade your personal information. However, to run our services efficiently, we may share some of your data with:

  • Trusted Service Providers: Such as payment gateways or technology partners who help us operate (under strict confidentiality agreements).
  • Legal Authorities: If required by law or to protect our rights, investigate fraud, or comply with legal processes.
  • Any third party we work with must handle your data securely and in line with this policy.

5. How We Protect Your Information

We use modern systems and security measures to protect your data from unauthorized access or misuse. This includes encryption, secure server environments, and access controls. Still, no method is 100% secure, so we ask that you also keep your login information private and secure.

6. Cookies and Tracking Tools

Our website may use cookies or similar tracking tools to:

  • Recognize repeat visitors
  • Save your preferences
  • Improve user experience
  • Analyze site performance and activity
  • You can choose to disable cookies in your browser settings, but some features may not work properly as a result.

7. Your Privacy Rights

You have the right to:

  • Access the personal data we hold about you
  • Request updates/corrections to your information
  • Ask us to delete your data (except in cases where we are legally required to keep it)
  • To exercise these rights, just email us at Support@sheerxglobal.com. We may ask for identification or verification when processing your request.

8. Retention of Information

We only store your personal data for as long as needed to deliver our services or meet legal requirements. After that, we securely delete or anonymize your data.

9. Policy Updates

We may update or revise this Privacy Policy occasionally. Any changes will be posted on our website with a new "Last Updated" date. We recommend reviewing the policy periodically.

10. Contact Us

If you have any questions, feedback, or requests about your privacy or this policy, reach out to us anytime:

support@sheerxglobal.com

(+971) 50 203 6967

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